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State Farm® Insurance Agent

Dave Smith

4.3 out of 5 (23 reviews)

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What our customers say about us...

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Juno C

March 31, 2022

5  out of  5
"Ben is awesome"
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March 28, 2022

5  out of  5
"We’ve been a clients for sometime now Dave Smith and all his staff are good people really they really work hard to find clients the best rates. I recommend his state farm business."
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Jamie Medawar

December 27, 2021

1  out of  5
"I don't usually bash companies BUT this agents office has the worst customer service I have ever experienced. My family and I are long time customers I used State Farm for my car, my rental home and my life insurance, my sister has two cars with State Farm, my Mom has two cars and her house insurance with them. Our policy went up $400.00 for one car with no notice, no call, no email, no piece of mail, NOTHING! They took the money directly out of our bank account too with our automatic withdrawal. So of course, we called to see what happened and they were so rude, they said there was nothing they can do to help us. Mind you we have been with State Farm for over 20 years. When we called corporate they were so upset with this agents office, they processed a refund to us and we canceled the car that went up. We ended up going with progressive for that vehicle immediately so we didn’t lapse, do you know Dave Smith's office actually told me they were keeping the State Farm insurance on the same car for week, even after we got progressive. You can't have two insurances at one time so, I'm not sure how they thought they were going to pull that off. They were sadly mistaken and had to pro rate me and cancel my policy the day o requested it. Corporate took such good care of us immediately. We did end up talking to Dave Smith himself and he had just as bad customer service as his agents. Just horrible! We have moved now to Sean Flynn's State Farm Agency and we couldn't be happier. Even they though thought this was ridiculous and stated as OUR agent representing us and looking out for us they should have called us with an approval for a policy change that drastic. Who plans for $400.00 extra to come out of there account with no notice??? Guarantee NO ONE, even the agents at Dave Smiths office wouldn't expect that smh. I have been in customer service all my life and I would never EVER treat a customer the way Dave Smith State Farm treated us. We are really loyal customers to State Farm and we didn't deserve that."
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November 28, 2021

5  out of  5
"Good people here!"
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KC Stewart

July 23, 2021

5  out of  5
"Julie is wonderful to work with."
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Kristal Monique

July 22, 2021

5  out of  5
"Great products and service!! I left and had to return because of great service and integrity!"
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Janey Mosakoski

July 20, 2021

5  out of  5
"Had a great experience with them. I switched due to much lower rates on cars. Provided all the details of the new laws and coverages. Very friendly and quick to respond to all my questions."
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September 27, 2020

1  out of  5
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Suzanne Thompson

February 28, 2020

5  out of  5
"Good service!"
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Larry Harris

January 23, 2020

5  out of  5
"I've been with them a few years now and I'm very happy with there friendly customer service and prompt follow up. As long as my rates will keep stable, I would have no reason to look elsewhere. I would highly recomend them."
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Steven Felix

June 24, 2019

5  out of  5
"Great agent, good customer service, supports local youth for the future!"
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Polly Felix

June 18, 2019

5  out of  5
"What great customer service! I love the birthday and thank you calls."
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Matthew Wasnich

May 21, 2019

5  out of  5
"This State Farm office goes up and beyond when it comes to customer service and making sure their customers are insured the correct way. If there is one agent I would recommend it would be this office."
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Jen Strbenac

May 20, 2019

1  out of  5
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Pam Plont

March 2, 2018

5  out of  5
"My husband and I have had our home, cars and life insurance with State Farm for 15 plus yrs. We have been happy with all aspects of our connections with the staff and State Farm in general. We would highly recommend."